We have just returned from our holiday and wanted to write and thank you very much for all your work in organising such a wonderful trip.
From the moment we contacted you about the possibility of our venture in Indochina, we have felt incredibly well looked after and well informed. Your attention to every detail is much appreciated even to the degree that before we travelled we had received information on everything we would need even including what the welcome notices would look like at each airport .
We really liked everywhere we stayed, each hotel was perfectly located, near, if not in the centre of the towns and not in the midst of the tourist areas. They were all interesting and had a local flavour to them, they felt relevant to the area rather than the homogenous big chain hotels.
Each of the four guides were truly wonderful, Mr Ha, Mr Lup, Mr Vu and Mr Chin, were all charming and helpful whilst imparting useful and interesting information, they followed your well-structured and thoughtful itinerary, as well as being open to adjust it as we felt necessary on arrival in each place. We felt incredibly well cared for, and really valued the small considerate details, as well as the ready supply of bottled water which was always much appreciated. The guides were wonderful in being aware of particularly busy routes or times when visiting the sites, and managed to lead us away from these to make the most of everything we saw. We would like to mention that all the drivers were really good too…
The choice of meals in interesting restaurants with local food was fantastic too (we had 2 not so good meals and fed back to the local guides our thoughts on this which they seemed pleased to hear as they were keen on getting things right for the next travellers)
Extraordinarily, we received a message when we were on the boat in Halong Bay to let us know that our flight was delayed a little. What amazing communication!
We have been impressed by th organisation every inch of the way, resting certain in the knowledge that all was taken care of, which allowed us to enjoy a fantastic and memorable trip at every moment.
With our gratitude and thanks and we are already thinking about when we can be in touch again for another adventure…
Antony, Jessica, Tobias and Minnie (Barnett)